PRIVACY POLICY

Last updated: July 19, 2026

Thank you for using https://taft360.com/, the Taft 360 website (“our Site”) operated by Taft 360, LLC.

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It also explains the choices available to you regarding the use of your information.

By visiting or using our Site, you acknowledge the practices described in this Privacy Policy.

This Privacy Policy applies to information collected through our Site, through communications with Taft 360, LLC, and through other online or offline interactions with us. Taft 360, LLC is not responsible for the privacy practices of websites that we do not operate.

INFORMATION COLLECTION

We collect information from you in several ways. This allows us to provide an efficient, meaningful, and customized experience, including the ability to:

• Make our Site easier to use
• Help you quickly find relevant products and services
• Improve our products, services, and website content
• Process and fulfill orders
• Provide customer service
• Send order, account, service, and delivery updates
• Send promotional communications when you have provided the appropriate consent

a. Registration and Ordering

When creating an account, requesting information, completing a form, or placing an order, we may collect:

• Your name
• Shipping and billing addresses
• Email address
• Mobile or telephone number
• Payment information processed securely through third-party providers
• Agency, department, employer, or employment information for restricted products
• Country or state of residence
• Order and transaction information

This information may be used to process orders, validate restricted-item eligibility, communicate with you, provide customer service, prevent fraud, and support internal business operations.

b. Email Addresses

We may collect and use your email address to:

• Send order updates and confirmations
• Provide account and customer-service communications
• Notify you of new products or services
• Deliver newsletters, promotions, or special offers

You may opt out of marketing emails at any time by using the unsubscribe link contained in the message or contacting us.

c. Mobile Phone Numbers and SMS Messaging

When you provide your mobile phone number, Taft 360, LLC may use it to communicate with you regarding:

• Order confirmations and order-status updates
• Shipping and delivery notifications
• Appointment, fitting, service, or pickup reminders
• Customer-service communications
• Account-related notifications
• Promotional offers and marketing messages when you have provided express written consent

Promotional SMS messages will only be sent when you have affirmatively opted in and provided express written consent to receive them. Consent to receive marketing text messages is not a condition of purchasing any product or service.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and mobile service plan.

You may opt out of receiving SMS messages at any time by replying STOP. After submitting a STOP request, you may receive one final confirmation message. For assistance, reply HELP or contact Taft 360, LLC at 888-287-1389 or [email protected].

d. SMS Privacy and Non-Sharing of Mobile Opt-In Information

Taft 360, LLC does not sell, rent, trade, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

The categories of personal information described elsewhere in this Privacy Policy exclude text-messaging originator opt-in data and consent. Text-messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that directly support the delivery of our SMS messaging program.

We may provide limited mobile information to trusted service providers that help us operate our messaging services, such as telecommunications providers, messaging platforms, customer-communication systems, and technical vendors. These providers may use the information only to perform services on behalf of Taft 360, LLC and may not use it for their own marketing purposes.

We may also disclose mobile information when required by law, court order, subpoena, governmental request, or other legal process.

e. Cookies and Other Technologies

We may use cookies, web beacons, pixels, and similar technologies to:

• Improve website navigation
• Recognize returning customers
• Maintain shopping-cart functionality
• Remember preferences
• Analyze website use and performance
• Prevent fraud and improve security

Cookies do not extract personal files from your device or install spyware.

f. Log Files and Device Information

We may automatically collect:

• IP address
• Browser type
• Internet service provider
• Device type
• Operating system
• Date and time stamps
• Referring and exit pages
• Pages viewed
• Website activity

This information may be used for analytics, security, fraud prevention, order verification, troubleshooting, and system improvements.

g. Age Requirements

We do not knowingly collect personal information from children under 13 years old.

By using our Site, you represent that you are at least 18 years old or that you are using the Site under the supervision of a parent or legal guardian.

INFORMATION USE AND DISCLOSURE

a. Internal Use

We may use your information to:

• Process and ship orders
• Verify customer or agency eligibility
• Provide customer service
• Manage accounts and department portals
• Provide fittings, alterations, embroidery, outfitting, and related services
• Enhance website functionality
• Improve products and services
• Conduct analytics and internal business operations
• Prevent fraud and protect our business and customers
• Send communications permitted by law and your communication preferences

b. Communications With You

We may use your information to communicate about:

• Orders and deliveries
• Account verification
• Quotes, invoices, and payments
• Fittings, appointments, service, or pickup arrangements
• Service-related announcements
• Customer-support inquiries
• Optional newsletters and promotions
• SMS marketing messages when express written consent has been provided

Transactional communications that are necessary to complete an order, provide a requested service, or administer an account may not contain an opt-out option.

c. External Use

Taft 360, LLC does not sell, rent, or trade personal information.

We may disclose personal information only as reasonably necessary to the following categories of recipients:

i. Service Providers

We may share limited information with trusted service providers that perform services on our behalf, including:

• Shipping and delivery carriers
• Payment processors
• Website and hosting providers
• Email service providers
• SMS and telecommunications providers
• Customer relationship management platforms
• Order-management and accounting platforms
• Fraud prevention and security services
• Analytics providers

These providers are authorized to use personal information only as necessary to provide services to Taft 360, LLC and are not authorized to use mobile opt-in information or SMS consent for their own marketing or promotional purposes.

ii. Payment Authorization

Payment information is encrypted and processed through secure third-party payment processors. Taft 360, LLC may not directly store complete payment-card information.

iii. Legal Compliance and Protection

We may disclose information when reasonably necessary to:

• Comply with applicable laws or regulations
• Respond to subpoenas, court orders, warrants, or other legal processes
• Respond to lawful requests from governmental or law-enforcement authorities
• Protect the rights, property, or safety of Taft 360, LLC, our customers, employees, or others
• Investigate suspected fraud, abuse, or security threats

iv. Business Transfers

If Taft 360, LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy protections.

v. Aggregated or De-Identified Information

We may use or share aggregated, anonymized, or de-identified information that does not reasonably identify an individual customer.

SMS TERMS AND CONSENT

By checking an SMS consent box, submitting an SMS enrollment form, signing a written authorization, or otherwise affirmatively requesting text messages from Taft 360, LLC, you provide express written consent to receive text messages at the mobile number provided.

Depending on the consent you provide, these messages may include recurring automated promotional or marketing messages, as well as transactional or customer-service messages.

Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

Reply STOP to cancel. Reply HELP for assistance.

Supported carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is outside the control of Taft 360, LLC.

You are responsible for providing an accurate mobile number and notifying Taft 360, LLC if the number changes or is reassigned.

DATA SECURITY

We use reasonable administrative, electronic, and physical safeguards designed to protect personal information, including:

• SSL encryption for financial transactions
• Secure hosting and firewall protections
• Restricted employee access
• Password and access controls
• Third-party payment processors
• Security monitoring and fraud-prevention measures

Although we take reasonable precautions, no method of electronic transmission or storage can guarantee absolute security.

YOUR CHOICES AND OPT-OUT RIGHTS

You may request that we:

• Update or correct your personal information
• Stop marketing emails
• Stop promotional SMS messages
• Disable an account, where applicable
• Review or delete certain personal information, subject to legal and operational requirements

To stop marketing text messages, reply STOP to any Taft 360 SMS message.

To request assistance, reply HELP, call us, or email us.

Taft 360 Customer Service:

Phone: 888-287-1389
Email: [email protected]

Please do not send credit-card information or other sensitive financial information by email or SMS.

OFFLINE COLLECTION

Information collected offline, including information collected through telephone orders, in-store purchases, fittings, events, trade shows, paper forms, or direct customer interactions, will be handled according to the principles described in this Privacy Policy.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. Taft 360, LLC is not responsible for the privacy practices, security, or content of websites that we do not own or operate.

UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. Any revisions will be posted on our Site with an updated effective date.

Your continued use of our Site after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy.

CONTACT US

Questions about this Privacy Policy, SMS communications, or your personal information may be directed to:

Taft 360, LLC
Phone: 888-287-1389
Email: [email protected]
Website: https://taft360.com/

LIST OF COOKIES WE MAY COLLECT